We deliver Monday to Friday.
If you order on a Friday afternoon, during the weekend or over a Bank Holiday, we’ll process your purchase the next working day. During sale, it may take a little longer.
All domestic shipments are sent through speed post with tracking number.
Local and same state parcels should reach within 2 days.
Rest of the states should reach within 5 to 7 days.
All parcels should reach within a time frame of one week. In case of any delay by your local POSTAL SERVICE please contact them immediately.
We use Speed Post for International Orders. Tracking number shall be provided for the same.
We deliver all over the world and use the best possible service to get your order to you, wherever you live.
Europe (Speed Post Delivery): 7-14 working days
U.S.A (Speed Post Delivery): 8-14 working days
Rest of the World: 10-14 working days
Don’t forget your item(s) may be held for additional customs/duty/VAT specific to your country. These fees are separate from your purchase with us and we have no connection to or control over them. They are different for each country. This may also add additional days to your shipping time and we have no way to speed up your countries customs procedures. Marking a false value, making a false receipt, or marking the parcel as a “gift” is illegal, so please don’t ask us to do so. Thanks so much for understanding.
All parcels should reach within a time frame of 1 to 2 weeks once dispatched. In case of any delay by your local POSTAL SERVICE please contact them immediately.
Your purchase will be shipped to the address noted on your order. Please ensure you provide the correct address (especially international customers). AEIOUorganic is not responsible for incorrectly entered addresses.
If the listed shipping address is incorrect and the package is returned, you will be contacted for an alternate address. Please be aware that you will be charged an additional fee for re-shipping.
Let us know if a different carrier such as FED EX or UPS is a safer way to ship in your country. This is a good idea if your countries postal service is unreliable. Please contact us to make payment arrangements for these shipping services as they are often more costly than our current shipping choices and we will need to send a separate invoice.
AEIOUorganic has no control over your package once it is in the hands of speed post. This is especially true for International shipping, once your item reaches your Country it is in the total control of your countries Postal Service. We cannot issue refunds for undelivered or lost packages. You will need to contact your countries Postal Service if they make a mistake with your delivery. Nevertheless, we try from our end that we follow up regarding every order received.