Returns & Exchanges
We love that you have chosen AEIOUorganic to be part of your wardrobe. However, we do understand that sometimes your heart and mind are not set completely on every product you purchase. If you would like to exchange your purchases for a different size or colour, or even a different style, Under such circumstances, if you wish to send back or exchange the purchased goods and in order for us to process your refund or exchange, the goods must be returned back to us in their original packaging without ripping off the tags. Please mail us to firstname.lastname@example.org to initiate a return and use the address provided in the return mail to send back the goods.
Returns & Exchange Procedure
If for any reason you need to return your purchases to us, you have 7 days from the day you receive your order to notify us that you will be returning some or all of your order. From this day, you will then have a further 7 days to return the order. Please mail us with your order number and return this with the items you would like to refund or exchange in the original or otherwise suitable packaging. You can also send an email to email@example.com to let us know you’re returning the item so we can be ready to process your refund. If we do not hear from you within 7 days, we will assume you are satisfied with your purchase and will be unable to honour any refunds beyond this point.
Unfortunately, AEIOUorganic cannot be held responsible for any goods lost or damaged in transit.
Shipping costs are non-refundable